The joint shopping festival allowed shoppers to access and enjoy exclusive offers and promos from a variety of brands in a one-stop shop.

“The campaign is JetCommerce Indonesia’s way to support and invest back in our brand clients,” said Antonious Adang, CEO of JetCommerce Indonesia.

This partnership comes at an opportune time as it was scheduled right after the 9.9 festivals, a period of peak shopping activity in anticipation of the holiday season, and with the strategy of keeping the momentum of the double-digit campaign.

Shoppers were able to see the Shopee X JetCommerce exclusive banner directing them to a customized landing page built by JetCommerce Indonesia team. The landing page featured special offers from the world’s leading brands.

This pop-up store-styled campaign was a unique opportunity for shoppers to enjoy up to 70% in discounts, 50% cash back as well as various Flash Sales from select brands. Products featured in this campaign were electronics, sports apparel and equipment, fashion, and home appliances.

The impending holiday shopping pop-up store gave brands a boost in sales during the period. Among the brands participating in this campaign are Under Armour, Ando, DC Shoes, Quiksilver, Country Fiesta, Ocean Pacific, Specs, Mizuno, Piero, Lotto, and Beko.

New data from media and research company MiQ Asia Pacific show that consumers about 60% of surveyed shoppers across India, China, and Southeast Asia plan to spend more in this fourth quarter of 2022, compared with last year.

Additionally, shoppers in India (58%), China (50%), and China (47%) revealed that they had earmarked a higher shopping budget this year compared to 2021, higher than the increased spending rate globally (46%).

Because of increased inflation and higher cost of products and services, however, 70% of them said they will be more conscientious about what they spend, the report showed, by conducting more research, reading more reviews, looking for deeper discounts, and relying more on price matching or comparison shopping before making a purchase.

Globally, the report showed that 74% of those surveyed will be spending on essentials, 43% equally on fashion and beauty products, and 34% would equally spend on health and electronics products. In Asia, however, shoppers plan to spend more on consumer electronics and entertainment purchases, the report showed.

They will also tend to shop earlier to take advantage of pre-holiday low prices and combine online prices with those in physical stores. The surge in shopping in Asia is expected to start on Black Friday and Cyber Monday this November.

Benefits for Brands

Shopee Indonesia and JetCommerce developed the campaign in anticipation of the robust spending that usually marks the following days of double-digit campaigns.

“This campaign is special because it is offered only to our eligible premium enablers. Through this collaboration Shopee x JetCommerce Brand Festival 2022, we aim jointly to support the convenience of participating brands in carrying out marketing strategies, integrating online sales channels, and attracting consumer interest, especially in the Shopee campaign.” according to Daniel Minardi, Head of Brands Management & Digital Products Shopee Indonesia

This partnership cements JetCommerce’s position as a premium enabler and partner for Shopee Indonesia and further solidifies the long-standing relationship between the two e-commerce leaders.

In this campaign, Shopee provided the homepage banners, placement banners, Flash Sale slots, push notifications to shoppers, and social media exposure.

Meanwhile, JetCommerce is responsible for fulfilling the support activities such as running exclusive promotions for the brands, ensuring price monitoring and the availability of stocks, creating well-designed shops, and vouchers, as well as providing free shipping options.

The post JetCommerce Indonesia Enlivens Shopee Brand Festival, Supports Brand Client Sales appeared first on #1 All-In-One E-commerce Platform.

When Henderson William Brand, chef to the British royal family, concocted a special chicken soup in 1835 for King George IV, little did he know that he had created an enduring business that would be renowned the world over even after nearly 200 years.

That special soup is known today as Brand’s Essence of Chicken, which in 1990 became part of the Suntory Group, bringing its own 100-year history of innovating new beverages, food, and health products.

But even with such remarkable and lasting success, the business still needs to move with the times if it aims to thrive and continue its success. To take businesses into the next century, Suntory has partnered with JetCommerce to build its online stores across multiple channels. This includes marketplaces such as Lazada and Shopee, as well as social commerce platforms such as TikTok and Line.

Unique Solutions and Powerful Capabilities

When Brand Suntory was looking for an ecommerce enabler to respond to their business needs, they sought a company that offered end-to-end capabilities, regional expertise, global standards, innovative technology, and a unique multichannel solution.

As the largest end-to-end ecommerce enabler in Southeast Asia, JetCommerce’s service offerings were just the solutions they needed. JetCommerce is an award-winning omnichannel enabler and software solutions provider in the region trusted by the world’s leading brands, offering the complete spectrum of ecommerce services, from key account management to store operation, inventory management, warehousing, customer service, ecommerce marketing, business intelligence, and data analysis.

JetCommerce is also able to support Brand’s bid to expand to new channels with resources and systems.

Under the partnership, JetCommerce is responsible for Channel Management Services, which encompasses the management of Brand’s marketplace stores, content, and promotions. JetCommerce also leads in reporting and performance reviews, as well as customer service.

JetCommerce is also taking the lead in Operation Management, Technology Integration, and Maintenance, merchandise receiving and handling, unpacking, processing and handling area, and for the PO management system. In receiving goods, JetCommerce will check the physical goods against the delivery order, and issue goods receiving notes and daily reports.

JetCommerce also manages Brand Suntory’s Order Fulfillment, including picking items from the location, ensuring the supervisor’s authorization to pack the item, scanning and recording the item’s serial number into the database, and providing real-time access to the dashboard.

Brand’s products will be secured in JetCommerce’s world-class storage facilities in Thailand, managed through a real-time dashboard that offers visibility to the inventory level, ensuring a 30-day stock coverage based on aligned target sales, and follows a First Expired, First Out, and First In, First Out system.

In these facilities, products will be picked and packed for delivery by JetCommerce personnel, ensuring boxes perfectly fit the product size. To offer Brand’s customers the best value in the last-mile delivery process, JetCommerce bears the delivery fee when the basket value exceeds 1,000 Thailand baht, and coordinates product returns from customers.

Quick Wins and Keys to Success

Since the start of the partnership, Brand’s is already garnering success. Brand’s ranked #2 among health products during the Lazada Birthday sale celebration, and – #1 in the Health category during the Lazada 6.6 mega sale days, Meanwhile, it ranked #2 in the Health category during the Shopee 3.15 sale day.

Brand’s Suntory attributes these winning results to JetCommerce’s deep knowledge of ecommerce best practices and regional expertise.

“JetCommerce understands the business cycle well and is always ready to adjust and support us to ensure that both our parties achieve our business goals,” said Alisa Techawongwattana, Head of E-Commerce of Suntory Beverage & Food (Thailand) Co., Ltd.

“JetCommerce strategically leveraged Suntory’s data of current customers to capture new audiences, expand our customer base, and increase basket size.”

Apart from Essence of Chicken, the product assortment was also expanded to include Brand’s Bird’s Nest and Veta Berry beverages. 

Partnership with a Bright Future

Moving forward, JetCommerce will work toward establishing Brand’s stores in all ecommerce touchpoints to align with the company’s business objectives.

“JetCommerce has the regional experience and professional capability to understand the ecommerce cycle and offer the full option of services and functions,” said Alisa Techawongwattana, Head of E-Commerce of Suntory Beverage & Food (Thailand) Co., Ltd.

The post JetCommerce Leads Brand’s Suntory with Multichannel eCommerce Solution appeared first on #1 All-In-One E-commerce Platform.

As the first and only basketball specialty concept store in the Philippines, Titan started as a brick-and-mortar retail business in 2010. The retailer established stores in posh locations and around the metropolis, such as Bonifacio Global City, Megamall, Conrad, Vertis, Alabang, and Solenad.

While a great part of its success can be attributed to its physical stores, the brand recognized the obvious opportunities of opening online stores. This prospect compelled Titan to become an e-commerce pioneer to open an online channel ahead of other industry players. The brand, however, needed internal expertise to operate a digital store. As a result, it chose to hand over its online business operations to a specialist e-commerce enabler, which provided guidance and expertise in the operations and logistics departments of running an e-commerce channel.

But like any other business, the company wanted to grow more, leading it to explore potential partners that could help it achieve more success.

JetCommerce was initially referred to Titan in 2016 by the regional team of one of its biggest brand partners. To succeed in this area, the company believed that simply employing a service provider was not enough. It needed a committed and capable partner.

“TITAN saw JetCommerce as not just a third-party service provider as an enabler, but as an overall key partner to grow within the long run,” said Raymond Canteras, Titan’s Digital Director. 

Strategies for Success

One of TITAN’s key priorities has always been to continuously innovate to provide consumers with the best experiences, whether online or offline. With the help of JetCommerce, the brand launched its first mobile application in 2018, bringing it closer to consumers with just a flick and click on their mobile phones.

“By being deeply connected to the consumers, we get to understand them better and know how to serve them in the best and most seamless ways possible,” Raymond Added.

The partnership also allowed JetCommerce to rebuild and manage Titan’s website Titan22.com and develop a fully customized mobile app until 2021. Today, JetCommerce’s role has evolved where it currently manages Titan’s warehousing, logistics, last-mile fulfillment, and customer service line following established service level agreements.

The companies also embarked on several successful campaigns such as 11.11 and new activation or program rollouts, some of which have resulted in “single-day – or even just minutes – sell-outs of certain products with thousands of quantities”.

Titan is particularly proud of the partnership’s biggest success thus far when JetCommerce provided expert support in 2020 as the Covid-19 pandemic exploded. The two entities working together enabled them to quickly serve the sudden burst in online demand and respond to the shift in consumer behavior.

“Every campaign we have collaborated in always had a lot of key takeaways that have helped and will continue to help us grow,” adding that “despite all the challenges faced throughout that period, JetCommerce was able to provide the best service levels the brand could ask for.”

Filling the Gaps

Since partnering with JetCommerce, Titan has consistently achieved significant growth in its e-commerce business year after year. On its first full year with JetCommerce in 2017, the brand’s digital business grew by 50% from the previous year. And now, six years later, the company projects to grow more than 10x bigger from the collaboration’s launch in 2016.

This only demonstrates how Titan’s customers consistently enjoy high excellence in services rendered by JetCommerce 99% of the time each month. The Titan22.com website has also established itself as a highly reliable channel in the country, from user experience to last-mile order fulfillment.

“Titan’s vision is to empower the hoop dreams of athletes around the world. With the help of JetCommerce, the brand can reach every part of the country”.

Future of the Partnership

Even while the retail business landscape and consumer behavior continue to shift, Titan attributes the partnership’s success to the masterful way both companies worked together, adapted, and responded quickly to provide the best service levels possible to customers.

“Effective and efficient collaboration is very critical to the success of the partnership. Both sides have made the necessary investments to grow. There’s still a lot more games to win together in the future,” said Henrika Fellizar, JetCommerce Philippines Chief Executive Officer. “With the expertise, both parties have in the retail industry and e-commerce, we expect the partnership to keep growing.”

The post Titan Projects 10x Business Growth in 2022 since Partnering with JetCommerce in the Philippines appeared first on #1 All-In-One E-commerce Platform.

JetCommerce is excited to announce the impending release of a connector to seamlessly connect the data streams between Shopify and JetCommerce’s proprietary omnichannel order management platform – EcommerceIQ.

This connector is the answer to many brands’ woes, as ecommerce managers struggle to keep track of multiple sales channels switching between marketplaces, social commerce, and direct-to-consumer dashboards to monitor their online business.

“We are thrilled about the upcoming release of what this new connector can bring to our clients and the wider market,” said Roberto Kauffmann, JetCommerce’s Group Chief Product Officer. “For our brand clients, this Shopify and EcommerceIQ turnkey integration-as-a-service allows us to simply add and operate Shopify stores as an additional channel. Likewise, brands wishing to launch a store or existing Shopify merchants, can now easily scale up their business by tapping into our fulfillment and other EcommerceIQ services almost instantly. It also provides clients with centralized multichannel monitoring and insights that are vital for professional ecommerce.”

Slated to be released as early as January 2023, this connector enables the smooth flow of products, inventory, sales orders, returns, delivery updates, and all related data between EcommerceIQ and Shopify.

“Direct-to-consumer is a crucial piece of the puzzle. With the new public integration, our clients will have a 360 view of their operations, where they can manage and optimize their ecommerce business. This is an opportunity for brands and merchants to leverage their existing marketplace presence and create an efficient multi-channel strategy,” said Paul Srivorakul, JetCommerce Group Chief Executive Officer. 

With this new Shopify to EcommerceIQ connector, managing, monitoring, optimizing, and making informed multi-channel decisions becomes much easier.

Streamlined Ecommerce Operations

EcommeceIQ is the leading SaaS ecommerce enablement platform in Southeast Asia, it gives businesses the ability to manage and scale ecommerce processes from end to end. The world’s top brands are now using the platform’s proprietary technology as it streamlines operations and allows effortless scalability and monitoring capabilities.

This connector natively connects Shopify with EcommerceIQ. It aims to eliminate the tedium of managing multiple ecommerce channels from different dashboards, allowing EcommerceIQ clients to start selling directly to consumers without altering the current workflow. 

The connector is secured by the EcommerceIQ proprietary tokenized module and will automatically consume and synchronize order information, inventory, and pricing control through a unified panel.

Bringing D2C to Southeast Asia

JetCommerce and Shopify are at the forefront of enabling direct-to-consumer ecommerce in Southeast Asia. The partnership is structured to empower brands and merchants to get their products directly to consumers in the most cost-efficient way by lowering or even eliminating upfront store setup, implementation costs, and revenue sharing.

On its release, JetCommerce existing partners will have the exciting opportunity to be among the first to opt-in and sample the powerful capabilities of a webstore with full EIQ integration. The connector will then be brought to the broader market in the next few months following the pilot.

Making Ecommerce Easy

JetCommerce designed the integration to be easy and painless. With just a few clicks, businesses can be on their way to managing their entire marketplace and D2C channels directly from EcommerceIQ, optimizing anything from merchandise to content.

Demo sessions for potential new users are now underway, If your brand is looking to simplify the management of your marketplace, or Shopify online store, or looking to set up a new D2C channel visit us at www.ecommerceiq.asia, or www.acommerce.asia/shopify-plus-d2c for more information.

The post JetCommerce to Launch New EcommerceIQ Connector To Power Shopify Stores With Fulfillment Services in SEA appeared first on #1 All-In-One E-commerce Platform.

In today’s ecommerce landscape, brands and retailers are expected to have a multi-channel presence in key platforms – from marketplaces, social media,direct-to-consumer channels, and more.

A flurry of simultaneous activities is required to capture and engage with audiences in today’s e-commerce landscape – from employing influencers, producing live streams, launching flash sales, or competing in mega-day sales, the e-commerce market is saturated with opportunities.

The challenge most brands are facing, however, is not knowing which platforms are best suited for their brands and managing large-scale operations, eventually taking their focus from business growth.

Ando, a popular brand of sandals and casual shoes for men, women, and children established in the ‘90s in Indonesia, had built a reputation over the years for stylish, quality, and affordable products to become a local favorite, was on the lookout for a reliable, experienced e-commerce partner.

A Trusted and Reliable Partner

With the aim of scaling its business through ecommerce, Ando partnered with JetCommerce Indonesia to create its online stores in major marketplaces: Shopee, Lazada, Tokopedia, Tiktok, and direct-to-consumer. 

“We were looking for a reliable and trusted partner. JetCommerce, with its current extensive regional experience and reputation, was able to show us a clear path to scalability,” said Sherly Yulianita, ANDO’s Online Sales Head.

With this partnership, JetCommerce is now responsible for a wide range of ecommerce services to get Ando to achieve its goals. One innovative initiative of the service is producing and broadcasting live-streaming videos for Ando on Shopee.

“It’s our pleasure to work with great partners such as ANDO. We are collaborating tightly on various tasks such as marketplace management, fulfillment, customer services, and warehousing, and it’s been a pleasure to see the results, partnership, and level of sync” said Antonius Adang, Chief Executive Officer of JetCommerce Indonesia.

Expanding Ando’s Playing Field

As a groundbreaking ecommerce marketing tool, live streaming has gained popularity in recent years due to its more engaging and authentic format, done in real-time. Combining video technology, entertainment, and retail, live streaming enables brands to communicate and connect with target audiences at a deeper level while monetizing live content.

As the largest end-to-end ecommerce enabler in Southeast Asia, JetCommerce offers professional broadcasting and live streaming services from our studios at JetCommerce HQ. From formulating the right strategy for your brand to creating a detailed communication plan, sourcing influencers and hosts for the broadcast, or using our in-house broadcasters, our aTeam offers the full spectrum of services to connect businesses with 370 million internet users in Southeast Asia.

“JetCommerce helps us to focus on designing and developing our products, while they handle our store operations,” Sherly added. “Allowing our customers to have an incredible shopping experience from Ando’s official store.”

The partnership also leverages TikTok’s wide market coverage across the region. For the official inauguration of Ando’s TikTok store in December 2021, JetCommerce supported the company during a live stream where several successful campaigns, including the ‘Buy 1 Get 3 Pairs’ and ‘Buy Shoes Get Nokia Phone.’

Demonstrated Results

Since the store’s soft launch on TikTok, Ando was able to rake in impressive earnings.

Across Ando’s online stores in other marketplaces, JetCommerce’s strategic initiatives have already shown remarkable results.

Campaign revenues have posted double-digit growth every month, the biggest ones from the 7.7, 9.9, 11.11, and 12.12 mega sale days. Meanwhile, business-as-usual (BAU) days have substantially increased in revenues, while overall sales have more than tripled.

Aside from the Tiktok Shop launch in December 2021, other significant milestones that Ando achieved with the help of eCommerce’s strategic efforts include

• Improvement of order fulfillment
• Maintenance of customer and after-sales service excellence
• Maintenance of good inventory levels
• Initiation of two new campaigns to boost sales: 
  • Free Gimmick Campaign
  • Free Random Mystery Box

Moving forward, Ando intends to expand to another key local marketplace BliBli with support from JetCommerce.

“The future looks promising,“ said Ms.Yulianita as the company witnesses and achieves overall growth on the path toward long-term success. “Both parties strive to grow. Many campaigns and strategies worked extremely well,” added Mr. Adang.

The post Ando Experiences Remarkable Growth Spurt in Indonesia with JetCommerce Strategy and Services appeared first on #1 All-In-One E-commerce Platform.

JetCommerce is thrilled to announce that it has been chosen as a trusted partner by T3 Technology to further establish the company’s leadership in the smart Internet of Things (IoT) market by bringing its products to ecommerce marketplaces.

T3 Technology, a top high-tech solutions provider with its technology leadership cornerstone based in Thailand, aims to expand its focus throughout Southeast Asia while adhering to a customer-centric approach.

The strategic cooperation agreement between the two entities, signed at the T3 Smart Day 2022 event last August 19th during the T3 Technology Smart Day 2022, designates JetCommerce to manage T3 Technology’s presence in major marketplaces: Shopee, Lazada, and JD.

A Partnership between Two Leaders and Innovators

JetCommerce is the leading ecommerce enabler in Southeast Asia, with a solid track record of providing world-class omnichannel and software solutions, and is trusted by 160 global brands.

Under the agreement, JetCommerce will be responsible for conceptualizing, developing, and executing the creative and design concepts for T3 Technology’s respective marketplace shop-in-shop and media advertising campaigns, as well as addressing customer service matters.

JetCommerce will also support T3 Technology’s key marketing and advertising activities in Facebook Ads, Google Display Ads, and Google Shopping Ads.

“Our goal is to build the T3 Smart IoT brand’s technology leadership across various channels, including e-commerce, large retail networks, supermarkets, home appliance stores, IT stores, and other channels, to provide consumers with high-quality products and cool technology,” said Leo Yu, CEO of T3 Technology. “This partnership is set to produce very innovative initiatives as it’s in both companies’ DNA”.

Bringing IoT to a Broader Market 

According to a report by consulting company McKinsey, the number of IoT-connected devices globally is projected to hit 43 billion by 2023, an almost threefold growth from 2018. The same report revealed that investments in IoT technology could grow at 13.6 percent yearly in the next 10 years. Moving forward, growth could be attributed to the emergence of new sensors, more computing power, and better mobile connectivity.

For its part, the establishment of T3 Technology’s official marketplace stores will enable shoppers to benefit from having convenient access to T3’s products.

The marketplace stores will initially be pilot in Thailand and followed by Indonesia, then expand to cover the greater Southeast Asia ecommerce market. 

“We have great confidence in JetCommerce’s solid, accurate, fast, and resolute work qualities,” said Leo Yu, CEO of T3 Technology.

“Providing a great experience to T3 customers is our priority,” said Phensiri (Care) Sathianvongnusar, Thailand Chief Executive Officer of JetCommerce, “for almost a decade JetCommerce has created superb experiences online and offline. We are glad to say we found an ideal partner in T3 and we are excited to take part in transforming how people everywhere live and shop”.

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JetCommerce, the largest end-to-end e-commerce enabler in Southeast Asia, has again been honored with accolades, cementing its position as a leading omnichannel ecommerce enabler and software solutions provider to some of the world’s biggest brands.

JetCommerce proudly received the Best Performing Enabler 2022 award from Shopee during the Shopee Brand Conference in September. The award recognized JetCommerce’s demonstrated outstanding performance in actively growing brand clients on the Shopee platform and maintaining high standards of operational and commercial excellence, specifically for its powerful and innovative brand strategies, store operations, top-tier marketing strategies, and creative implementation, outstanding customer service, and on-time fulfillment services.

Event Photo: JetCommerce Thailand CCO Apirada Tanapornwatana receives the Shopee Best Performer Enabler award

Meanwhile, JetCommerce was also awarded a Premium Tier certification under the Shopee Certified Enabler Program in the third quarter of 2022. This is the fourth consecutive quarter JetCommerce has received this highest recognition from the ecommerce platform.

The company was given this distinction for its continued excellence in brand growth, client success, and outstanding operational services in Warehousing, Order fulfillment, Shop Operations, Listing Management, Digital Management, Marketing, and Customer Service.

Top-Tier Marketplace Enabler

JetCommerce was cited as a 3-star enabler under the Lazada Certified Program, the highest that the Lazada platform awards and the fifth time in a row that it was given to the company. The partner program recognized JetCommerce’s exceptional work for On-Time Shipping, Fast Chat Response, Availability To Purchase, High Content Score, Number of Brands Onboarded, Lazada Features Adoption, Low Cancellation Rate, and Excellent Seller Rating.

KPMG-HSBC Report: As an emerging giant, JetCommerce will make an enduring impact on the global business environment in the next 10 years

Praised Emerging Giant in Southeast Asia

In their recent report by KPMG-HSBC JetCommerce was identified as one of the10 Leading Emerging Giants in Asia, in a report titled Emerging Giants in the Asia Pacific. The joint report studied 6,472 technology-focused start-ups with valuations of up to US$500 million in 12 key markets: Mainland China; India; Japan; Australia; China; South Korea; Hong Kong (SAR); Malaysia; Indonesia; Vietnam; Taiwan and Thailand.

The report cited that JetCommerce and its fellow emerging giants will make an enduring impact on the global business environment in the next 10 years by reshaping the way businesses operate and influencing how people manage their daily lives. The report cited two factors that are driving the Asia Pacific economy, which in turn are fuelling the growth of these companies: the rise of Asian economies as average incomes increases, and the increasing capability to deliver products and services with the support of digital technology.

“We are both proud to receive these awards and recognitions, and dedicate these to our team members who have consistently worked to deserve these honors,” said Paul Srivorakul, aCommere Group Chief Executive Officer and Co-Founder. “We are committed to continuing aiming for excellence in all areas to ensure that our clients, partners, and stakeholders will benefit from working with us.

Multichannel For All

In an additional 2022 milestone, JetCommerce signed a partnership with Canadian multinational ecommerce platform Shopify, as a Shopify Plus partner.

In talking about signing the Shopify partnership in a marketplace-dominant region, Mr. Paul added “Shopify gives brands full ownership of their online store and the relationship with their customers, while marketplaces give access to a broad general audience”.

“Brands having their own store is crucial for customer relationships, lifetime value, and branding. It also allows you to manage how you select to sell and market your products. All the while, marketplaces are important sales channels as they bring a lot of traffic and help you raise brand awareness. What’s important to know is that these two channels are not mutually exclusive. Marketplaces are essential due to the traffic that they generate, and having a direct-to-consumer site is a huge trust booster for customers,”.

“Brands will find that there are different audiences for each platform. It allows brands to market different products on each platform, and test what works best and where. And because you retain your first-party data on direct-to-consumer, your brand doesn’t need to go through all the pain and cost of acquiring new customers over and over again. The opportunity cost of not having your own direct-to-consumer channel far outweighs the cost of setting it up. Especially during tumultuous times where brands are fighting over margins to keep their businesses healthy”.

When asked what is the most strategic advantage of having a D2C channel, Paul replied: “The bottom line is, D2C enables better experiences with personalize products and it opens the beans for new commerce models like B2B, subscription, group buying, and omnichannel.”

The post JetCommerce CEO Reveals E-commerce Strategy as Company Collects More Accolades appeared first on #1 All-In-One E-commerce Platform.

JetCommerce Indonesia has welcomed multinational conglomerate Panasonic on board. As the brand’s e-commerce enabler, JetCommerce Indonesia and Panasonic have set together ambitious goals in a country with 138 million devoted online shoppers.

Panasonic is one of the world’s leading large appliances and household electronics manufacturers known for its high-quality products and durable appliances. 

Panasonic has long seen e-commerce as a significant revenue channel and is now trusting JetCommerce Indonesia to scale its online business and realize its market potential in the country.

“JetCommerce Indonesia is excited to welcome Panasonic on board,” said Antonius Adang, Chief Executive Officer at JetCommerce Indonesia. “Throughout the process, we found a very eager-to-succeed partner, our team presented Panasonic with innovative strategies and a proven track record.

We have an excellent mutual understanding and synergy of our shared goals and what needs to be done to achieve them with a clear roadmap,” he added.

Electronics comprise 23% of Indonesia’s e-commerce revenue, making it the second largest category in the country, only behind the fashion category, which presents a gigantic potential for the JetCommerce and Panasonic partnership.

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JetCommerce was honored as a finalist in the Lazada Partner Award at the recent Lazada Brand Future Forum 2022. 

Held last September 1 at the Marina Bay Sands Expo & Convention Centre in China, the awards program celebrates the excellence demonstrated by JetCommerce Group within the retail ecommerce landscape in Southeast Asia, our ability to adapt our business strategies with agility in an ever-evolving commerce environment, as well as our creativity in conceptualizing and executing ways to engage customers and improve their shopping experience.

JetCommerce is Southeast Asia’s leading end-to-end omnichannel ecommerce enabler, trusted by the world’s top brands. Our full spectrum of enablement solutions allows our clients to experience unprecedented speed-to-market time, leverage our regional expertise, and world-class solutions. 

JetCommerce is recognized for its continued excellence in the following areas:

Unified Customer Experience

JetCommerce develops ecommerce campaigns and channel solutions with a holistic message and experience using innovative data and technology. Our messages are appropriately timed to leverage the brand experience to customers fully.

Membership Loyalty Programs

Our solutions integrate brands’ membership programs seamlessly into their LazMall store. We also help brands align their LazMall and offline loyalty programs to encourage repeat purchases and allow customers to enjoy incentives.

Customer Engagement Management

Our advanced customer operation experience allows brands to have better control over their valuable customer assets, enabling them to customize rewards according to each customer group’s buying journey.

Universal Shopping Campaign

Supporting Lazada’s top-performance marketing solutions with our algorithm-based solutions, we have automated selecting and optimizing SKUs, keywords, and creatives. As a result, campaigns have become more affordable, time-efficient, and easy to run. The boost in orders and traffic allows brands hefty returns on their investment.

JetCommerce has been a consistent top-tier enabler in Lazada and is a member of the online marketplace’s prestigious Partner Certification Program.

For four consecutive quarters in 2021 and 2022, JetCommerce Thailand was bequeathed Lazada’s 3-star award, the highest given to ecommerce enablers for excellence in operational and commercial services to brands across the region.

“JetCommerce is committed to continuing to provide ecommerce solutions with excellence and following world-class standards,” said Paul Srivorakul, JetCommerce Group Chief Executive Officer.

We want to extend our gratitude to our clients, the team at Lazada, and our #aTeam for their efforts in achieving our client’s success and upholding the highest operation and commercial standards.

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From Innovative Strategies To Marketplace Leaders

With a unique heritage in dermatology as well as decades of cutting-edge innovation, Galderma is the leading company solely dedicated to advancing dermatology and skincare solutions. Through trusted partnerships with healthcare professionals, Galderma ensures to meet individual consumer and patient needs with superior outcomes and offers cutting-edge, premium brands that fit people’s individual needs, across the full spectrum of dermatology through aesthetics, consumer care, and prescription medications.

As the market leader in the Philippine-derived derived Sensitive Skincare Market, its leading Consumer brand, Cetaphil was eyeing a move online. In addition to its range of classic best-sellers, including the cult-favorite Gentle Skin Cleanser, Cetaphil has introduced new ranges in recent years, including Cetaphil Baby, and Cetaphil Pro AD Derma, and Cetaphil Bright Healthy Radiance which was launched at the onset of the COVID-19 pandemic. With the emerging consumer trend for science-driven skincare, Galderma knew the potential of expanding its reach and introducing its brand benefits to a broader audience.

E-commerce Market Entry

Galderma was determined to establish a presence in the newly minted playground, that is e-commerce. The opportunity presented itself when COVID-19 hit. E-commerce boomed and became a significant priority for the group’s strategy. Being the market leader for sensitive skincare in the offline retail space, Galderma was determined also to secure its top position in the online marketplace leaderboards.

The Challenge

Galderma identified the strong presence of competition in the online market, and specifically in online marketplaces such as Lazada, Shopee, and Zalora.The group’s competitors have been in e-commerce for a number of years now and knew how to operate in an online environment and win the market. This means that Galderma needed a rapid go-to-market strategy with the accumulated know-how and technology to utilize the major market shift.

Choosing JetCommerce

JetCommerce account management team was able to recognize a gap in the market and developed an innovative approach to enter a highly saturated market.

Galderma entered a client partnership agreement with JetCommerce for end-to-end services including e-commerce platform design and development, performance marketing, order fulfillment and warehousing, delivery and logistics, customer service call centers, creative production, marketing planning, and strategy, and channel management.

With JetCommerce as the largest end-to-end e-commerce enabler in the region,  processes are more streamlined, reducing long-term unit costs operating under the economies of scale principle.

JetCommerce team started formulating Galderma’s strategy on multiple channels such as Lazada, Shopee, Zalora, Edamama, and now expanding outright services to Grab.

The Strategy

Using keyword and search data, JetCommerce team analysis of the market has shown that consumers are shifting towards dermatologically-backed, and science-driven products in the skincare industry, where consumers are increasingly well informed and constantly looking for each and every ingredient in the product.

The online consumers are very well aware of ingredients and their benefits – and JetCommerce team highlighted Galderma’s quality ingredients and supporting science in each campaign, assets, search ads, and throughout the brand’s online presence. While focusing on educating consumers about Galderma’s benefits, the team knew how to balance the premium brand positioning of Galderma together with the marketplace’s promo-driven audience and created a strategy that complemented the brand’s position in the market.

Collaboration, Technology, and Creative Thinking

Data presented by JetCommerce allowed Galderma to execute bundling and sampling strategies shifting assortments that started with 50+ SKUs to a selection that is growing by the day.

Using the analytics on consumer behavior, the team analysis detected that consumers usually purchase specific items together, allowing the team to respond quickly to the shifting demands by creating the right bundles.

Success and Achievements

JetCommerce team achieved success utilizing extensive market experience working with the top brands from various industries, relationships with the platforms and marketplaces, understanding of the market, the focus on innovating our systems and technologies, and a dedicated team that embodies the JetCommerce DNA.

The post JetCommerce Philippines and Galderma: a Quick Journey to Become Marketplace Leaders Using Data and Innovative Strategies appeared first on #1 All-In-One E-commerce Platform.